TERMS OF SERVICE

Welcome to NoraPet™.

This website is operated by NoraPet LLC. Throughout this website, the terms "we," "us," and "our" refer to NoraPet LLC, operating under the brand name NoraPet™.

NoraPet LLC operates the website https://norapet.co, offering pet wellness products, pet supplies, and related services.

NoraPet™ offers this website, including all information, tools, products, and services available through it, conditioned upon your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our website, purchasing products, or using our Services, you agree to be bound by these Terms of Service ("Terms"), including additional terms and policies referenced herein.

These Terms apply to all users of the website, including visitors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you should not use our Services.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and Services.

Any new features, tools, or services added to our store may also be subject to these Terms.

We reserve the right to update these Terms by posting changes on our website, subject to applicable law.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have provided any consent legally required for your minor dependents to use this website.

You may not use our products or Services for illegal or unauthorized purposes.

You agree to comply with all applicable laws, including copyright, intellectual property, and consumer protection laws.

You must not transmit viruses, malware, or any code of a destructive nature.

A breach or violation of these Terms may result in immediate suspension or termination of access to our Services, subject to applicable law.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that information you submit through our website, excluding payment information, may be transmitted across various networks and adapted to technical requirements.

Payment information is protected through encryption during transmission by our payment service providers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our Services without our express written permission.

The headings used in these Terms are included for convenience only and do not affect their interpretation.

SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that information provided on NoraPet.co is accurate, complete, and current.

However, we cannot guarantee that all information on our website will always be free from errors or omissions.

Product descriptions, educational materials, and other website content are provided for general informational purposes.

Pet Health Disclaimer

Information regarding pet wellness, nutrition, skin care, ear care, paw care, or supplements is not intended to replace professional veterinary advice, diagnosis, or treatment.

If your pet experiences persistent itching, ear discomfort, skin irritation, unusual behavior, or other health concerns, consult a qualified veterinarian.

We reserve the right to modify website content when necessary, subject to applicable law.

SECTION 4 — MODIFICATIONS TO SERVICES AND PRICES

Prices for NoraPet™ products may change without prior notice.

We reserve the right to modify, suspend, or discontinue products or Services at any time.

Product descriptions, promotional offers, availability, and pricing may be updated as needed.

We are not responsible for changes in pricing or availability except where liability cannot legally be excluded.

Confirmed purchases remain subject to applicable consumer protection laws and the terms presented at checkout.

SECTION 5 — PRODUCTS OR SERVICES

Certain NoraPet™ products may be available exclusively through our online store.

Products may be offered in limited quantities and are subject to availability.

We make reasonable efforts to accurately display product descriptions, packaging, images, colors, and specifications.

However, actual product appearance may vary slightly due to screen settings, packaging updates, or manufacturing variations.

We reserve the right to limit product quantities or sales to particular customers or geographic regions where permitted by law.

Pet Wellness and Supplement Disclaimer

NoraPet™ products must be used according to their labeled instructions.

Pet wellness supplements are intended for their labeled purposes and are not substitutes for veterinary medical treatment.

Individual results may vary depending on factors such as a pet's age, breed, size, health condition, and individual needs.

Always follow the recommended serving instructions provided on the product packaging or product page.

Consult a veterinarian before administering supplements to pets with existing medical conditions, pets taking medications, or pregnant or nursing animals.

Discontinue use and seek veterinary guidance if an adverse reaction occurs.

90-Day Satisfaction Guarantee

NoraPet™ offers a 90-Day Satisfaction Guarantee on eligible purchases, subject to the conditions described in our Refund Policy.

If you are not satisfied with your purchase, you may contact our customer support team to request assistance with a return or refund.

Eligibility, return requirements, refund processing, and any applicable exclusions are described in our Refund Policy.

Refund Policy: https://norapet.co/policies/refund-policy

Nothing in our Refund Policy limits statutory consumer rights that cannot legally be excluded.

SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders where permitted by law.

We may limit quantities purchased per person, household, account, payment method, or shipping address.

These restrictions may apply to orders that appear fraudulent, unauthorized, or intended for unauthorized resale.

If we modify or cancel an order, we may attempt to notify you using the contact information provided during checkout.

You agree to provide accurate, complete, and current billing, shipping, and account information.

You are responsible for maintaining accurate contact and payment details.

For additional information about returns and refunds, please visit:

https://norapet.co/policies/refund-policy

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party applications, tools, or services that we do not directly control.

These tools may be provided on an "as is" and "as available" basis.

We do not guarantee the performance, availability, or accuracy of third-party tools.

Your use of optional third-party services is at your discretion and may be subject to additional terms established by their providers.

Any new tools, website features, or services may also be governed by these Terms.

SECTION 8 — THIRD-PARTY LINKS

Our website may contain links to third-party websites, products, services, or resources.

These websites operate independently and may have their own policies and terms.

NoraPet LLC does not control and is not responsible for the content, availability, or privacy practices of third-party websites.

We encourage customers to review third-party terms and policies before completing transactions or sharing personal information.

Questions or concerns regarding third-party products should be directed to the relevant provider.

SECTION 9 — USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

Customers may submit product reviews, testimonials, photographs, suggestions, feedback, or other content through our website or communication channels.

By submitting content, you confirm that you have the necessary rights to share it.

You grant NoraPet LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute submitted content in connection with our business and Services, subject to applicable privacy and consumer protection laws.

We may moderate or remove content that violates applicable laws or our policies.

You agree not to submit content that:

  • Violates another person's intellectual property rights.

  • Contains unlawful, abusive, or defamatory material.

  • Includes fraudulent or misleading information.

  • Contains malware or harmful software.

  • Impersonates another person.

  • Violates privacy or other applicable laws.

You remain responsible for the content you submit and its accuracy.

We do not guarantee the accuracy of customer reviews or testimonials submitted by third parties.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through NoraPet.co is governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, protect, and disclose customer information.

Please review it at:

https://norapet.co/policies/privacy-policy

SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions.

These may relate to:

  • Product descriptions

  • Product pricing

  • Promotional offers

  • Shipping charges

  • Delivery estimates

  • Product specifications

  • Product availability

We reserve the right to correct errors, update information, or cancel affected orders where permitted by law.

If an order is canceled after payment has been collected, we will issue any refund required by applicable law.

We are not obligated to update all website information continuously, except where legally required.

SECTION 12 — PROHIBITED USES

You are prohibited from using NoraPet.co or its content for unlawful or unauthorized purposes.

Prohibited activities include:

  1. Violating applicable laws or regulations.

  2. Infringing intellectual property rights.

  3. Harassing, threatening, or discriminating against others.

  4. Submitting false or misleading information.

  5. Uploading viruses, malware, or malicious code.

  6. Attempting unauthorized access to our systems.

  7. Collecting personal information without authorization.

  8. Sending spam, phishing messages, or fraudulent communications.

  9. Interfering with website security or functionality.

  10. Using automated tools to access our Services in violation of applicable laws or these Terms.

  11. Using our website for fraudulent transactions.

We reserve the right to suspend or terminate access for violations of these Terms, subject to applicable law.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We make reasonable efforts to provide reliable products, accurate information, and a secure shopping experience.

However, we do not guarantee that access to our website will always be uninterrupted, secure, or error-free.

Except as expressly stated and to the extent permitted by applicable law, our Services are provided on an "as is" and "as available" basis.

Nothing in these Terms excludes or limits warranties, remedies, or consumer rights that cannot legally be excluded.

Product Results

Individual experiences with NoraPet™ products may vary.

We do not guarantee specific health outcomes or results within a particular timeframe unless expressly stated in an applicable product guarantee and supported by appropriate evidence.

Product information should not be interpreted as veterinary medical advice.

Limitation of Liability

To the maximum extent permitted by applicable law, NoraPet LLC, its affiliates, employees, suppliers, and service providers will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or Services.

This limitation does not apply where liability cannot legally be excluded or limited.

SECTION 14 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless NoraPet LLC, its affiliates, officers, employees, agents, contractors, suppliers, and service providers against third-party claims, damages, liabilities, and reasonable legal expenses arising from:

  • Your material violation of these Terms.

  • Your unlawful use of our Services.

  • Your infringement of third-party rights.

  • Your submission of unlawful or infringing content.

This provision does not limit rights or protections that cannot legally be waived.

SECTION 15 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the minimum extent necessary.

The remaining provisions will continue in full force and effect to the extent permitted by law.

SECTION 16 — TERMINATION

These Terms remain effective unless terminated by you or NoraPet LLC.

You may stop using our Services at any time.

We may suspend or terminate access if you materially violate these Terms or engage in unlawful or fraudulent activity.

Termination does not affect obligations or liabilities that arose before termination.

Outstanding payment obligations, applicable refund rights, and other surviving provisions remain enforceable as permitted by law.

SECTION 17 — ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and other applicable policies, constitute the agreement governing your use of NoraPet.co.

They supersede prior communications or agreements relating to the same subject matter, except where otherwise required by law.

Our failure to enforce any provision does not constitute a waiver of our right to enforce that provision later.

SECTION 18 — GOVERNING LAW

These Terms of Service and any separate agreements for the provision of Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict-of-law principles.

The legal entity identified as operating NoraPet™ is:

NoraPet LLC

30 N Gould St, Ste R
Sheridan, Wyoming 82801
United States

Nothing in this section limits mandatory consumer rights or legal protections that cannot be waived under applicable law.

SECTION 19 — CHANGES TO TERMS OF SERVICE

We reserve the right to update, modify, or replace these Terms of Service from time to time.

Updated Terms will be published on our website.

The revised version will include an updated effective date where appropriate.

Your continued use of our Services after updated Terms take effect constitutes acceptance to the extent permitted by applicable law.

If a material change requires additional notice or consent under applicable law, we will provide it.

You are encouraged to review this page periodically.

SECTION 20 — CONTACT INFORMATION

If you have questions about these Terms of Service, your order, or our products, please contact our customer support team.

NoraPet™ — Customer Support

Legal Business Name: NoraPet LLC

Brand Name: NoraPet™

Website: https://norapet.co

Customer Support Email: Support@norapet.co

Business Mailing Address:

NoraPet LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States

For customer service inquiries, please contact Support@norapet.co.

We are committed to providing clear communication, reliable customer support, and a positive shopping experience for pet owners.

© 2026 NoraPet™. All Rights Reserved.